The hoist was delivered and assembled yesterday and looks great. I had a great experience picking up the boat and going over it with Capt Greg. Great guy and really helped point out the differences in the Glastron from our old Four Winns.
Thanks again for everything and we look forward to fun on the lake in our new Glastron!
Recently picked up my new pontoon. Thanks again to Tom Hicks who is a great guy in the salesroom. He answered all our questions, stepped away at the right moments so we could discuss, and had an abundance of patience. Thank-you again Tom!
Dave and Beth R.
We really enjoyed meeting you, and Rob yesterday - by the time we left, we felt like a family. We are looking so forward to Spring and can't wait to take delivery of our new baby. I hope the boat show was a success for both yourself and Wilson Marine.Take good care and look forward to talking to you in the future.
We love our new Bayliner 265. It's at 30mph before you know it. The air conditioning is great, it has been hot and humid at East Tawas. Lots of room. We both sleep much better.We sleep in the mid-berth and can actually stretch out. Great! The trailer is great also. Pulls better going down the road than our old boat. Launches nice also.
Thanks again for all your help and the great deal. It was a pleasurable experience. I will send more pictures later. Also, thanks for the message in a bottle.
Don and Jane B.
I just wanted to drop you a note re: my Four winns. You and Jeff ( the glass guy) fixed my boat up when another service center had failed to repair.
Gotta say I was down about boating, but you and the Wilson techs put the pleasure back in pleasure boating for me. Looks good runs good.
I just wanted to say "thank you" for going above and beyond in your service when we picked up the 2103 Trophy today, as well as on our previous visits. It might be something you're used to doing as it didn't seem like it was out of the ordinary for you. I just wanted to make sure you knew it was appreciated. Donna Sawyer made the financing process a real breeze. Your entire goup really has their stuff together. Also, thank your service department (technician's name was Chris) for squeezing us in to install the motor bracket last minute, and for snugging up the trailer lugs before we left. It made for a stress free trip home.
I'm glad we found Wilson Boats. It was well worth the drive from Ohio.
We both appreciate the extraordinary service that Donny has provided us in preparing for a boat launch in May. We intend to recommend Donny and Wilson Marine to all of our friends and neighbors who may be interested in looking into a boat purchase, and will proudly let all our neighbors in Indiana know of the high quality and excellent service they can get just a short drive across the border.
Thank you for having such a wonderful sales staff, especially Donny
Michael and Linda K.
Huntington Woods, MI
We made it home last night after a total of 18 hours on the road. My new Trophy boat is safe and sound in my garage. Not as clean as when I left but still beautiful. Today I'm pulling it out, getting the road dirt off it and dreaming about scuba dive season starting.
My wife and I wanted to say thanks for everything. Not only did I get the deal I was looking for but I was very impressed by the service you folks gave us. I can honestly (and I mean this) say that your service guys were the best I've ever dealt with. They knew I was attempting to head back home yesterday and they skipped their lunch to get my platform installed. Lunch is important and I'd never expect that someone would or should do that. However, they did this on their own and it meant a lot to me.
Could you please pass a copy of this email on to the guys? Mechanics are often overlooked but without them our boats wouldn't run. I for one appreciate everything they did.
Lastly, and most important, my wife left with a smile.
Thanks for everything and as everyone made clear to me, I'll call with any questions
I want to take a quick minute to say thanks. I called last week to set up my orientation class. Donna got me in quickly, which worked out great.
On Saturday, during the test drive, Greg went with me. We made a lap around the lake and talked about the alarm (whistle) that was going off. He called Brian over to help diagnose the problem, which he did quickly and accurately. To go one step further, they had the part and fixed it before I left Many thanks to you, Donna Greg and Brian. You guys have a customer for life.
"Another Fabulous experience! Sales & Service are outstanding! Jim H. is a great salesman. He is friendly, knowledgeable and willing to make a deal."
To anyone shopping at Wilson Marine
My wife and I bought a 1990 BAYLINER 22.5 boat from Wilson Marine in November of 2008. Chris Somers was the salesman. We had a lot of things added to the boat. We knew it would be the best time to get them completed. We made lots of calls and emails and stopped in to check on the progress.
One day we met the owner as we were peeking in the window on a Sunday. He told us that the service dept. was open and showed us how to get there. He took us in, answered our questions and poured us coffee. We met quite a few people. Donna took care of our paperwork. Cody took care of our interior and canvas. Jeff Slade pulled our boat in and answered all our questions. At the accessory dept., Walter Gulley was awesome at explaining things.
We met a lot of other people but we do not know all of their names.
Our point is everyone we met and dealt with at Wilson Marine were very pleasant and very helpful. We would recommend Wilson Marine to anyone.
Don and Tonya G.
Clinton Twp., MI
"The Sales and Service were absolutely fantastic. Thank you for a great purchase experience!"
"It has been a great experience. Thank you!"
Michael & Susan R.
"Great job! Very friendly and accommodating staff."
"What an excellent experience! Chris S. as our salesman and Greg as our instructor! Thank you!"
"I had a great purchasing and delivery experience."
"Brian was great, explained everything and took the time to do what we wanted. he was vey knowledgable"
West Bloomfield, MI
"Everyone was professional, polite and knew how to do their jobs. Service actually met us on the lake to adjust the idle on the boat. We were both very impressed and pleased with the service! Thank you!"
Jonathan & Ashley J.
"I just wanted to drop you a note and say thanks for all your help. We took the boat out Saturday for a 4 hour trip up and back down the Ohio River. The boat ran perfect, even in some rough water. The Trophy 1952 is a GREAT boat and I would be more than happy to be a reference for the boat and your company anytime!"
Steve White has been wonderful since the time we purchased our boat. He has met all our expectations in customer service, which is (more) important to us than the boat itself. The service is beyond and is a great reason we travel from St. Clair to Howell. It's worth the trip to receive what we were promised when we purchased our boat at the boat show. By now most companys would not keep up the great service. Steve is to be commended and represents Wilson Marine top notch!
Ltc. Greg and Linda B.
East China, MI
I wish to sincerely thank you and your staff for helping me choose my new Harris Pontoon boat and enjoy my summer first summer back in Michigan.
In my eyes, Wilson Marine is NUMBER ONE !!!!! Mike Borashko was my first encounter with Wilson Marine. What a pleasant, knowledgeable man he is. He has been in touch with me to make sure things are going good. The "extra touch" certainly makes a difference.
Jack Frost is a "hoot". He's an amazing individual and enjoyable to deal with! There is a young man that also works with Jack. I don't know his name but he is wonderful too. I came in to buy a "tube" and he was extremely helpful. Kudos to him too! Your Service Department is TOPS!
Long story short when I'm talking to people or out on the sandbar on Cass Lake, I tell them how pleased I am about Wilson Marine and you and your staff. I can't thank you enough for making my boating experience a pleasurable one. I LOVE MY BOAT!!! Wilson Marine is NUMBER ONE !!!!!
West Bloomfield, MI